Teacher Name Class code Date   Thank you for choosing Bell Vietnam Training Centre. We appreciate you taking the time to fill in this form. We want to know how you feel about our centre, what you would like to see improved and what you don't want to change because you like it the way it is.   1 – Completely Disagree 2 – Disagree 3- Not Sure 4 – Agree 5 – Completely Agree     Your comments are also VERY important to us. Please take time to carefully write some.

 

Teachers and Lessons	1	2	3	4	5
1. The teacher is always professional
2. I can approach my teacher if I have a problem in class
3. The teacher is friendly
4. The teacher is prepared for lessons
5. The lessons are interesting and fun

 

Additional Comments

 

 

Lesson Materials	1	2	3	4	5
6. The course book is suitable for my level
7. The course book helps me learn English
8. The supplementary materials are useful
9. The supplementary materials are professional
10. The supplementary materials are interesting and fun

 

Additional Comments

 

 

Lesson Balance	1	2	3	4	5
11. We do enough listening activities in the class
12. We do enough speaking activities in the class
13. We do enough writing activities in the class
14. We do enough reading activities in the class
15. We do enough pronunciation in the class
16. We do enough grammar activities in the class

 

Additional Comments

 

 

Homework and Schedule	1	2	3	4	5
17. I am happy with the amount of homework I receive
18. The homework is useful and helps me improve my English
19. I would like to study more hours a week
20. I would like classes to last longer
21. I would like modules to last longer
22. I am happy with my current schedule
23. The time of the class is suitable for me

 

Additional Comments

 

 

Customer Service	1	2	3	4	5
24. The customer service personnel are friendly
25. The customer service personnel are professional
26. The customer service personnel are helpful
27. I received enough information from the customer service personnel
28. I feel welcome when I enter Bell Vietnam

 

Additional Comments

 

 

Facilities	1	2	3	4	5
29. It is easy to access the computers in the library
30. There is enough reading material in the library
31. It is easy to access the listening material in the library

 

Additional Comments

 

 

Some Last words....	1	2	3	4	5
32. I would like to see more activities / events outside of school.
33. I am happy with the progress I am making
34. I would recommend Bell Vietnam to my friends

 

 

 

Please use these last lines to tell us whatever else you think could help us make Bell a better school!

 

 

 

 

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